Finding your way around
The menu for each kind of account, and what each item is for.
After you sign in, the menu is on the left. It can be collapsed to icons. Your name, role and the Logout option are at the top right; the bell shows notifications.
Before you sign in
- User: the home page, where you can find a company and start feedback.
- Company: what Retabled offers organisations.
- Find a Company: search the companies you can send feedback to.
- Sign in and Company Signup: at the top right.
Registered user
| Menu item | What it is for |
|---|---|
| Dashboard | A summary of your feedback and anything needing attention. |
| Reports & Analytics | Charts of your own activity. |
| Submissions | Every piece of feedback you have sent, with its status. |
| Surveys | Surveys you have been asked to complete. |
| Favourited Industries / Companies | The ones you have saved. |
| Notifications | Updates on your feedback. |
| Settings | Your profile, notification preferences and your data. |
Internal user and Manager
You have the items above, plus:
| Menu item | What it is for |
|---|---|
| Tasks | Feedback assigned to you or your team. |
| Projects | Groups of related feedback. |
| Feedback inbox | Read and answer feedback one item at a time. |
| Feedback board | All your company feedback grouped by who sent it. |
| Users and Teams | The people you work with on feedback. |
Company Admin
| Menu item | What it is for |
|---|---|
| Dashboard | Volume, response rate, unread messages and escalated cases. |
| Contact Retabled | Send feedback to Retabled itself. |
| Feedback Board | All feedback sent to your company. |
| Surveys & Forms | Create surveys and see responses. |
| Users & Permissions | Your people and their roles, and inviting new ones. |
| Topics & Routing Rules | Your feedback categories and who is emailed for each. |
| Reports & Analytics | Trends across your feedback. |
| Moderation Tools / Spam Management | Review flagged and spam feedback. |
| Feedback Widget | Add a feedback link to your own website. |
| Enterprise SSO | Let staff sign in with your company login. |
| Company Settings | Company details and your anonymous-feedback policy. |
| Notification Preferences | Which notifications you receive and how. |
| Audit Logs | A record of actions taken in your company's workspace. |