Notifications
Choose what you are told about, and how.
The bell at the top of the page shows your notifications; a red count shows how many are unread. Preferences are under Settings, or Notification Preferences if you are a Company Admin.
What you can control
| Setting | What it does |
|---|---|
| On or off, per type | New feedback, comments, status changes, escalations, assignments, surveys and onboarding. |
| Delivery channel | Email and in-app, email only, or in-app only. |
| Email digest | Receive emails immediately, as a daily or weekly digest, or never. Digests arrive at 8:00 in your own time zone; weekly ones on Monday. |
| Quiet hours | Hold emails between two times of day. They are sent when quiet hours end. |
- Digest and quiet hours affect email only. In-app notifications always appear straight away.
- To silence one conversation, open the feedback and use Mute thread.